The CSR module begins!
One of the requirements in carrying out a full scale internet payday loan operation is the CSR module. The purpose of the CSR (which btw, CSR means customer service representative) module is to enable customer service clerks to finish out the rest of the underwriting process. The web application as advanced as it is, will never have the advanced thinking skills of a human - much less underwrite applications correctly to generate you interest revenue. Within this CSR process, telephone clerks should be calling all employment, banking, and personal referrences to make sure the information is reliable. Which is the reason im building the module we’re talking about here.
Its always exciting starting out a new module because the process is so fun! Theres a lot of creativity in the process, and thats what makes it so great - its like creating a sculpture from scratch and seeing it manifest as the day grows older. This is what I call a paper doll.
There used to be captions on this picture but I took them all off (haha competition!). The paper doll is kind of a way for development to shape the way a piece of software works before putting any real technical work into it. Over the next few days, ill be coinciding with a few industry experts to see if this imaginary version is something they’ll want to work with. From there, its a series of edits on the paper doll until we come up with something picture perfect. Then wha-laa! A new application is born. 